Privacy Policy

Prime Fidelity Insurance Agency

Effective Date: July 26, 2026

Prime Fidelity Insurance Agency ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you request a quote, contact us, or submit a form on our website or through our advertisements (including Facebook and Instagram lead forms), we may collect:

• Full name
• Email address
• Phone number
• Information about your vehicle, home, business, or insurance needs
• Any other information you voluntarily provide to us

How We Use Your Information

We use the information you provide to:

• Contact you with insurance quotes and coverage options
• Respond to your inquiries and provide customer service
• Communicate with you by phone, text message, or email regarding your request
• Improve our services and website

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

• Licensed insurance carriers, in order to obtain quotes and coverage on your behalf
• Service providers who help us operate our business (such as scheduling or communication tools), under confidentiality obligations
• Legal or regulatory authorities, if required by law

Communication Consent

By submitting your contact information to us — including through a Facebook or Instagram lead form — you consent to be contacted by Prime Fidelity Insurance Agency by phone, text message, or email regarding your insurance inquiry. Message and data rates may apply. You may opt out of text or email communications at any time by replying "STOP" or contacting us directly.

Data Security

We take reasonable measures to protect the personal information you share with us from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may:

• Ask us to correct or update your information
• Request that we delete your information, where applicable
• Opt out of marketing communications at any time

To make a request, contact us using the information below.

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: